FAQ

What safety measures are you taking in regards to Covid-19?
We are taking all necessary safety precautions to minimize the spread of Covid-19 while offering treatments to our patients. Please read about our protocols here.

What payment options do you accept?
I accept: Visa, Master Card, & Email Transfer.

How early should I arrive for my appointment?
Please arrive no more than 5 min before your appointment time.

Where do I go when I arrive?
Please buzz in at the front door of the building. Buzzer 001. Enter the lobby, go down the few stairs and through the doors on the left wall of the lobby. Keep going down that hall till you reach my door: 101.

What does the Appointment time include?
Your appointment time includes the initial interview, any assessments and reassessments needed, all treatment modalities -techniques may be performed on or off the table, change time and any home care or exercises given. To make the most of your appointment time please fill out the online intake form before your appointment and be punctual.

What do I wear during my treatment?
Generally people are either fully undressed or in their underwear under the table linens but you may wear whatever will make you feel most comfortable. During the treatment, areas that are undressed are covered by a sheet at all times except the area being treated.

The therapist will leave the room while the patient undresses and dresses. Please wait for the therapist to leave the room before undressing or getting up from the table while disrobed.

Where do I park?
There is Visitor Parking at the back of the building through the alley. Follow the signs posted there to register your vehicle or bring your licence plate number in with you and I can help you register. There is also lots of street parking.